LISTALL MARKETING EXAM PRIVATE AND CONFIDENTIAL
Marketers are expected to obtain at least 90% for this EXAM before they can qualify as Qualified Marketers and obtain their Permanent Marketers Codes.
Total Points 100
Instructions:
a) Please complete the questionnaire and forward to HQ at
louis@Listall.co.za.co.za or by
fax to 0866 124 303.
b) You may complete the questions with the help of our printed Materials and other Listall /or Internet websites (Google it if all
else fails).
c) Please do not ask other Marketers or LISTALL staff for their answers-try to solve all answers yourself as far as possible (if all else fail then ask)!
1. What are 10 important things Included in our Marketing Package? Please use your own words (5)
a. _______________________________________________b. __________________________________________
c. _______________________________________________d.__________________________________________
e. _______________________________________________f. __________________________________________
g. _______________________________________________h.__________________________________________
i. ________________________________________________j.__________________________________________
__ __________________________________________________________________________________________
2. HOW MUCH DOES OUR PRODUCTS COST? (4)
Annual option? __________
Monthly option? __________
Banners? _________ per month
Hosting of co.za site? _________ per month if client buys package through us
3. What should clients be advised to do if they want to proceed to advertise with us? (1) Careful here!
________________________________________________________________________________________
4. What is our Main Websites address? (1)
________________________________________________________________________________________
5. How many One Liner adverts will a client be given? (1)
________________________________________________________________________________________
6. What is the MAXIMUM amount of words clients are allowed to place on their adverts? (1)
________________________________________________________________________________________
7. How many photos are normally allowed per advert (excluding the Company Logo photo)? (1)
________________________________________________________________________________________
8. How much does monthly hosting cost for clients if they buy our package and receive a ".co.za" through us? (1)
________________________________________________________________________________________
9. Within how many working hours can a client expect his main advertisement to be on the Internet? (1)
_______________________________________________________________________________________
10. Client F buys our package and we register a DOT co.za name for him - How soon can a client expect his "co.za" address to work? (1)
_______________________________________________________________________________________
11. What is our Company's policy regarding the "Making of Promises" to our clients? (1)
_______________________________________________________________________________________
12. What should a client do who wants to make use of a monthly Debit order? (1)
_______________________________________________________________________________________
13. Are Clients allowed to make a deposit and pay of the rest? Please explain what they may do! (2)
_______________________________________________________________________________________
14. What is special about the web page / websites that we build for clients? (1)
_______________________________________________________________________________________
15. What is contained therein? (3)
_______________________________________________________________________________________
16. How many keywords do we normally place in a clients advert? How many keywords can the client give us on the Advert form? (2)
_______________________________________________________________________________________
17. If a client wants us to make regular changes or updates to their website - what are the prices? (3)
_______________________________________________________________________________________
18. On what sector of the business market do we focus on? Small, medium, large or Corporate businesses? (1)
_______________________________________________________________________________________
19. Meta Tags- There are three main Meta Tags we program into websites - What are they? (1)
_______________________________________________________________________________________
20. How can a person, while browsing an Internet website, check the Meta Tags of a website? (1)
_______________________________________________________________________________________
21. Do we focus mainly on the (1)
a) Building of Websites or on b) The
Marketing of existing websites and building of Basic websites for those who do
not yet have a website?
a or b?____
22. How can I show a client an example of an Advert with Listall? Give 2 Examples of addresses you can use (2)
_______________________________________________________________________________________
23. "We now include FREE feedback forms in ALL our Adverts" What is this feedback form and why is it important? (2)
_______________________________________________________________________________________
_______________________________________________________________________________________
24. What is the most Important Search Engine used all over the World and what is it's address? (1)
_______________________________________________________________________________________
25. What is the name of SA's most popular SEARCH ENGINE? and What is its Website address? (1)
_______________________________________________________________________________________
26.What is the main difference between a Website address and an Email address? (2)
_______________________________________________________________________________________
27. Can a person find his own details on the Listall website - Do a search? (not Google) How? (1)
_______________________________________________________________________________________
28 What is our Company slogan? (1)
_______________________________________________________________________________________
29 Name 3 Search Engines to whom we submit all our websites?(1)
_______________________________________________________________________________________
30. What is a "Hyperlink"?(1)
_______________________________________________________________________________________
31. A client wishes to advertise his Ferrari on our System -Is this allowed? And a Property? How much does it cost and for how long does it run?(2)
Ferrari_______,Property _________Price R_____ for ______months.
32. What is our view point if a clients wants something from us which is not normally offered? - are we prepared to see if we can assist or do we only do work stated on our site? (1)
________________________________________________________________________________________
33. A Client's brother will build his website for him - will we build an advert for the client and do their advertising at half price? (2)
________________________________________________________________________________________
34. We offer Banners to clients on our websites - Are these Banners fixed or do they rotate? How many banners are there on each page?(2)
________________________________________________________________________________________
35. A Client wishes for us to take over their website, move it to our servers and make some changes to the site -is it possible -at what price? (2)
________________________________________________________________________________________
36. A Client only wants a Basic Website built by us without any marketing done to it, no search engine submissions or any adverts -How much would it cost? And how much would his monthly hosting cost? (2)
___________________________________________________________________R _____________________p.m.
37. The client decides to give you the full annual Advert Fee in cash - How would you handle the actual cash? (2)
________________________________________________________________________________________
38. The Client enquires about receiving an Invoice! What now? Can we first invoice him before payment? (2)
________________________________________________________________________________________
39. The client is insisting to only pay once we have completed all his work! How should you handle it? (2)
________________________________________________________________________________________
40. A client has 3 businesses which he wants to advertise independently with us - Is it possible? Can you offer his a special price or deal? (1)
________________________________________________________________________________________
41. A client hears that he may become a Marketer with us and receive commission on his own deal straight away, it this possible? (1)
________________________________________________________________________________________
42. What will happen to a clients website? -and after how long? if their premiums are not received? (1)
________________________________________________________________________________________
43. Is there a charge to put a website back on for a client? If so, how much? (1)
________________________________________________________________________________________
44. Client A wants us to build him a nice, fancy website and wants you to give him a urgent quote! Can we help him? What should you do? (2)
________________________________________________________________________________________
________________________________________________________________________________________
45. Client B wants a Database driven website with E-Commerce facilities, what now? (1)
________________________________________________________________________________________
46. The client forgets to enter your name when he completes his Online registration form! What now-You're going to loose your commissions? (1)
________________________________________________________________________________________
47. Client P request you to please design a nice Form for his web page in your free time -what should you do? (1)
________________________________________________________________________________________
48. And type over a 40 page document for him to be entered into his advert? (1) Surely you can type it for him and let him pay you direct? (2)
_____________________________________________________________________________________________________
49. He request your Banking details since he has a problem to transfer to our account at Standard Bank-What should you do? (1)
Marketers Questions
One of your clients or friends wishes to also become an agent with us, what should they do? (1)
________________________________________________________________________________________
What address should they go to? (1)
________________________________________________________________________________________
What is needed before a Permanent Marketers code is allocated to the hopeful Marketer? (1)
________________________________________________________________________________________
How much commission is paid to Marketers on Annual _______% and Monthly Premiums __________ %? (1)
How much commission is payable to the Marketer form the Registration fee? (1)
________________________________________________________________________________________
How much is the Registration fee? Is it a once off or monthly fee? (2)
________________________________________________________________________________________
You decide to get a Full time job somewhere else - May you continue marketing for us ______________________________? (1)
When are Marketers allowed to start employing their own Marketers? ___________________________________________ (1)
How much commission will Branch Managers (Franchisees) receive? ______________________________ % (1)
Is this payment payable to Branches payable from your commission or from Listall's account? __________________________ (1)
As our Marketer-what is your main function? (1)
________________________________________________________________________________________
Who will actually do all the Marketing work for the clients? (1)
________________________________________________________________________________________
You decide to have A5 Flyers printed. What is expected from you before doing the actual printing? (1)
________________________________________________________________________________________
What is the procedure to have Business cards printed for yourself and/or your staff? (1)
________________________________________________________________________________________
You receive a Monthly income from Listall of R85,000 per month. You decide to buy a new Merc. Can you put LISTALL on your Forms as your employer? (1)
________________________________________________________________________________________
What are the requirements for you as a Subcontractor with us regarding PAYE? (1)
________________________________________________________________________________________
How many Sick Days pay will you receive if you are sick for 7 days? (1)
________________________________________________________________________________________
How much will your Monthly Income be if you sold 2 x R499 deals per day for the next twelve months if there are 22.6 working days in each month assuming you get R100 commission per sale? (2)
________________________________________________________________________________________
You decide not to work with us any longer after 2 years with us and you stop
communicating and servicing your clients.
Will you continue to receive your
monthly commission? YES or NO (1)
________________________________________________________________________________________
You phone your client and he renews his premium for the 3rd year in a row and pays his annual
payment into our Bank account!
Will you receive commissions if you were
responsible for the payment received? ________ And in the 10th year? ___________
(2)
________________________________________________________________________________________________________________________________________________________________________________
Your client insist that he DID he did definitely pay his premium over to us. How can you make sure about it? (2)
________________________________________________________________________________________
How do the Listall office handle clients who when completing their online forms, neglected to put any referrals marketers name in the form? (2)
________________________________________________________________________________________